FAQ

1. Is Lunara Echo compatible with all pillow types?

Yes, Lunara Echo works with all pillows! However, for the best sound experience, we recommend hollow fiber, down, or thin memory foam pillows. Thicker pillows, such as gel pillows, may reduce the volume or muffle the sound somewhat.

2. Will my partner hear Lunara Echo when we're in bed together?

Lunara Echo is designed to be partner-friendly. You need to place your ear directly on the pillow to hear it properly, which minimizes sound leakage. Unless your partner is an extremely light sleeper, they'll barely notice it.

3. Can Lunara Echo connect to my device?

Absolutely! Lunara Echo connects via Bluetooth to almost any device—Android, iPhone, laptops, tablets, and even TVs. It works seamlessly with all your favorite apps.

4. Can I hear Lunara Echo when I sleep on my back?

Yes, you can still hear it when sleeping on your back, as long as your head is directly over the speaker. However, sleeping on your side always produces the clearest sound.

5. Does Lunara Echo come with a warranty?

Yes, every Lunara Echo comes with a one-month warranty that covers mechanical issues such as battery problems, speaker malfunctions, or faulty volume buttons.

6. Can I turn off the sleep timer?

Yes, you can! Simply double-click the power button to turn the timer on or off at any time.

7. How long does the battery last?

Lunara Echo offers up to 7 hours of continuous playtime. That's about 14 days of use with the 30-minute timer, or a full week if you listen for an hour each night.

8. Is a bone conduction speaker good for tinnitus?

In some cases, a bone conduction speaker can be beneficial for people with tinnitus. Because sound is transmitted through bone vibrations instead of the ear, the discomfort of traditional earplugs can be reduced.

9. How long will it take for my order to arrive?

We aim to process and ship all orders within 1–2 business days of receiving payment.

Netherlands: 1–4 business days
EU countries: 3–7 business days

10. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking link so you can track your delivery.